An unspecified number of employees have been cut from its St. Louis and Newton, Massachusetts support centers, marking its second layoff round in 11 months.

A lawsuit filed by a California worker alleges that an operator routinely failed to pay her overtime and that she was denied sick leave for years.

Commercials that leverage slow-motion footage and a voice-over about how the chain lives up to the hype arrive as competitors focus on affordability.

Virtual brands grew over the past four years, but never had the same success of Dickey’s Barbecue, said Roland Dickey Jr., CEO of Dickey’s Capital Group.

The coming year is brimming with restaurant conferences and trade shows covering key issues for the business sector, from franchising strategy to economic forecasts.

The QSR chain, which added its permanent value menu in July, added Cream Slushes and Grilled Cheese Burgers as competition around affordability grows.

David Graves joined Arby’s from Yum Brands, with Inspire Brands leadership highlighting his reputation for transforming brands.

Will you need new tomato, fresh herb, finfish, shell egg suppliers (and more) if they can't do traceability? Will labels alone work for traceability? Check out this Q&A.

The Southeast, where the chain has almost 20 stores in Georgia and Florida, has proven to be a strong market for the chain with solid sales.

As more and more brands serve a wider array of coffee and caffeinated drinks, in-store service will become more important, Mark Davis said.

The RBI-owned sandwich chain debuted its first major effort since adopting a multi-agency roster model to handle its marketing earlier this year.

The chicken chain will spend $100 million in the next decade to make the U.K. its first major international market, starting with restaurants in London, Leeds, Liverpool and Belfast.